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Monarch ditches reclining seats to stop air rage

Monarch rear 3Q iPhone
Monarch rear 3Q iPhone

Monarch airlines is to ditch reclining chairs in its planes after a survey of customers found that they wanted them banned.

According to the research, reclining seats are one of the top reasons for air rage.

Monarch also said the new seats, due to be rolled out across its fleet this summer, would give passengers more leg room. The new, non-reclining thinner design is similar to that used in the car industry.

The weight saving in the new design achieves significant savings on fuel and emissions. For instance, when compared with a set of Monarch’s existing seats, a set of new seats on a flight to Egypt saves 255kg fuel, which is equivalent to 816kg of carbon dioxide saved on a single flight.

The seats will also feature a tablet holder so passengers can watch their own in-flight entertainment.

Tim Williamson, Director of Customer Experience and Marketing comments: “Our new ergonomic seats have been designed with our customers’ needs in the forefront of our minds. The new non-reclining design gives our customers far more “living space” than traditional seats, without the fear of the person in front impinging on their personal space.”

“We noted from customer feedback that seat storage is particularly important. The new seats offer more flexibility than traditional ‘pockets,’ using the concept of the bungee cord the storage area can now comfortably fit water bottles, jackets and even kids’ toys. The innovative tablet holder also enables our customers to create their own personal in-flight entertainment system.”